Health Care Delivery System As One of Vital Component of Public Welfar Essay

Health Care Delivery System As One of Vital Component of Public Welfare Schemes of the Government - Essay Example The needed reforms, therefore, require not only a comprehensive feedback of delivery system as a whole but a careful consideration to all the various pros and cons of the developing situations in the concerned areas of the public health care, has become the need of the hour.   The NHS1 facing multi-pronged problems needs to introduce some radical organizational changes to improve the health delivery systems. â€Å"Organizations must change because their environments change† (Bateman, 1990). They implement necessary changes in the organization to not only survive but also to improve their overall performance. But it is equally true that people tend to resist any kind of change and therefore it is important that changes are implemented in a manner that mitigates the resistance of the employees and instils confidence in them. A good leadership ensures effective communication with the employees with the shared vision of the new technology and methods of administration, thus promoting better understanding among the employees for easy changeover. The NHS, in one of its trust hospital, had tried to introduce the concept of multi-skilled working in the wards on a pilot basis. We would be analyzing the particular case study with reference to the implementation of the generic model of working. The trust hospital provides the full range of acute and midwifery services to roughly quarter of a million population. It has a strength of 2800 staff, 62% of who are part-time workers. 43% of the staff is female. The hospital is plagued with the increasingly low number of staff presence which is adversely affecting the quality of its health delivery system which resulted in a long waiting list and low quality of healthcare services. To cope up with the increasing ‘absenteeism’ and improve the quality of services which could reduce the waiting list while complying with the government initiatives, a concept of multi-skilled working was introduced. It involved about 250 people, in ward-based teams of support workers. On the pilot basis, this multi-skilled concept was launched with porters and domestic staff who were required to provide services in different areas like cleaning, transporting patients, moving types of equipment and serving food, on ‘as and when’ required basis.  Ã‚